Shipping

Canada

We use a range of Express Shipping options to get your yeast to you as fast and as affordably as possible.

Shipment to most Canadian cities takes 1 business day. Rural Canadian customers may require a delivery time of 2-3 business days.

If your shipment requires more transit days, we will add extra ice to keep it cold. 

Canadian shipments are dispatched from Monday to Thursday depending on customer requirements. 

USA

Most shipments to major US cities take 1-2 business days. We ship US orders once per week on Monday or Tuesday. 

International (Europe, Japan, etc)

Shipments to Europe and Japan typically take 3-4 business days. Shipping to a different location? Inquire and we will send you an estimated ship time and cost. 


Packaging

We package commercial orders in rigid jugs for the easiest pitching into brewery fermentation vessels. We package home-use orders in flexible pouches. All packages are shipped with insulation and enough ice to safely protect the fresh liquid yeast on its journey.

Lead Time

Your order lead time depends on whether we have the yeast you need in stock.  Same-day shipments for emergency orders are often possible - just ask. 

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Pickup

Pickup Location

8 Smith Ave
Guelph, ON
N1E 5Y5

Instructions for Visitors

Pickup times

8:30 am to 3:30 pm Monday to Thursday
8:30 am to 3:00 pm Fridays 
Saturdays and Sundays upon request only

Pickup protocol

Follow our Instructions For Visitors page. 

We appreciate your compliance with our facility health and safety measures.

Early pickups

We cannot guarantee an employee will be present and your order will be ready prior to 8:30 am on your pickup day. If you need to pick up your order earlier, please contact us and we will do our best to accommodate you.